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Contracting for Support and Availability (CLS)

First Delegate: £1,470.00 + VAT Second Delegate and MoD: £1,320 + VAT Duration: 4 Days

Course Description

Course Focus

The presentation addresses the possible application methods of contracting for systems and support on contemporary programmes ranging from traditional MoD-performed support to Contracting for Support and Availability. The discussion includes complete, limited, selective and interim Contractor Logistics Support as applied to the full range of support options currently described in the MoD’s Support Options Matrix. Each option is discussed with examples of successes and failures as an aid to understanding the possible opportunities and limitations for their adoption on future programmes.

Course Overview

The presentation provides a balanced view of the Buyer-Seller relationship for the Customer and the Contractor. Beginning with a discussion of the concepts and underlying issues which have evolved into the current trend of CLS, and leading on to consider the relevant business issues, the final part of the course addresses the establishment of performance objectives, performance monitoring, incentives and penalties. Each aspect of the course is illustrated using experience on actual Programmes. The course provides a balanced view from the standpoint of the Customer/MoD organisation requiring In-Service support and that of the Contractor delivering the requisite support.

The course is designed to benefit anyone involved in requiring or providing CLS from novice to experienced practitioners. It is extremely beneficial for Logistics Professionals who require in-depth knowledge of CLS and those who are or may become ILS Managers, and also Commercial, Contract, and Bid Managers who need to understand how CLS should be formulated, implemented and managed.

This course includes three extensive practical exercises which students perform in syndicates.

Practical Exercise 1 – Designing for availability and support.

Analysis of how the design of a system dictates support requirements during in-service and how improvement of supportability characteristics can have a significant positive impact on support options.

Practical Exercise 2 – Estimation of the scope of a CLS requirement.

This exercise provides students a methodology for estimating the size of a CLS requirement, the workload, necessary support resources and potential infrastructure implications.

Practical Exercise 3 – Estimation of the cost for performing CLS.

A unique exercise for estimation of the potential costs for performing CLS early in the acquisition cycle to allow trade-off analyses to determine the most reasonable support approach for a system.

Students receive copies of the models used for these exercises.

Course Learning Objectives

  • Understanding availability and capability
  • Understand the CLS process
  • Understand the ramifications of CLS
  • Design, manage and implement a workable Support Solution
  • Identify CLS Requirements
  • Cost CLS
  • Tailor a Contractor organisation to meet CLS requirements
  • Establish realistic CLS performance objectives
  • Monitor Contractor performance
  • Agree appropriate contractual incentives and penalties
  • Identify the critical issues for a viable long-term contract
  • Understand the critical aspects for Contractors to be successful and profitable
  • Ensure the Ministry receives value for money

Course Outline

Lesson 1 Availability, Capability and Logistic Support Concepts
Lesson 2 Procurement and Support Options
Lesson 3 Incremental CLS for Life
Lesson 4 Identification of CLS Requirements
Lesson 5 Modelling CLS
Lesson 6 The Contractor’s CLS Capability
Lesson 7 The CLS Organisations
Lesson 8 The CLS Contract
Lesson 9 Administering the CLS Programme
Lesson 10 Reporting Requirements
Lesson 11 Configuration Management
Lesson 12 Practical CLS Issues

"Enjoyed the interaction and experiences of the other course members."
ELO Delegate  
"Open discussions, learning related to actual experience, shared lesson learnt"
Lockheed Martin Delegate  
"One of the best aspects of the course was the exchange of experience with trainer and participants."
NSPA Delegate